Windows FAQs

Windows FAQs

The following pages cover most support topics for Windows users. Where appropriate, pages contain information for both Windows 7 and XP.


  • Configure Windows 10 for network access.
  • Access files from within the CS network, by mapping a network drive
  • Access files from outside the CS network, such as the wireless network or your home ISP.
  • Access to the department backup server is available, to faculty, upon request. Firewall exceptions must be set.


  • Install a network printer
  • Enable printing via the wireless network
  • Download drivers for department printers
  • Copier Installation instructions: D231 | D332



  • Microsoft Office and Windows 10 are available from Duke OIT. Please read the campus agreement for specific license agreements.